PRIVACY POLICY

Giarne Ashby is committed to protecting your privacy and handling personal information in a respectful, transparent, and lawful manner.

This Privacy Policy explains how personal information is collected, used, stored, and disclosed when you access this website, purchase products or services, or engage with offerings provided through this site.

This website is operated by Giarne Ashby under the ABN C J Ashby & G Ashby (58 717 339 450).

1. PERSONAL INFORMATION WE COLLECT
We may collect personal information including:

  • Name

  • Email address

  • Billing and payment details processed via SECURE third-party providers

  • Contact form submissions and enquiries

  • Purchase and participation history

  •  Information voluntarily shared in coaching or program contexts

You are not required to provide sensitive or health related information unless you choose to do so.

Any information shared is treated with care and confidentiality.

2. HOW INFORMATION IS COLLECTED
Personal information may be collected when you:

  • Subscribe to email updates or mailing lists

  •  Complete enquiry or contact forms

  • Purchase digital or physical products

  • Register for programs, workshops, or coaching

  • Communicate via email, messaging platforms, or online spaces

3. HOW PERSONAL INFORMATION IS USED
Your personal information may be used to:

  • Deliver products, services, programs, and content

  • Communicate about services, updates, or relevant offerings

  • Respond to enquiries and provide customer support

  • Manage participation and administration

  • Meet legal, regulatory, accounting, and record keeping obligations

4. DISCLOSURE OF PERSONAL INFORMATION
Personal information may be disclosed to:

  • Payment processors such as Stripe or PayPal

  • Email marketing and communication platforms

  • Website hosting, analytics, and technology providers

  • Professional advisers including accounting or legal support

  • Regulatory authorities where required by law

Personal information is not sold or rented to third parties.

5. STORAGE AND SECURITY
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, or disclosure.

While safeguards are in place, no electronic storage or transmission method is completely secure, and absolute security cannot be guaranteed.

6. ACCESS AND CORRECTION

You may request access to, or correction of, your personal information by contacting the email address listed on this website.

Requests will be responded to within a reasonable timeframe.

7. COOKIES AND TRACKING TECHNOLOGIES
This website may use cookies and similar technologies to improve functionality, analytics, and user experience.

You may adjust your browser settings to manage or disable cookies if you prefer.

8. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time.

The most current version will always be available on this website.

We acknowledge the traditional owners of the land on which we live and work; the Taribelang Bunda, Gooreng Gooreng, Gurang, and Bailai peoples and that this land has and always will be Aboriginal Land. We recognise give thanks, and pay our respects to the elders past, present and emerging.

We are committed to providing a safe and inclusive space for all individuals. This includes offering neuro-affirming and LGBTIQ+ safe spaces. You are welcome here.